Concierge by Ava

Hotel concierge

Hyper-personalized travel bookings done automatically.

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About Concierge by Ava

Introducing Concierge by Ava, a cutting-edge virtual assistant created by Navan to provide personalized travel booking services. This innovative tool is designed to transform the way we plan our trips by offering tailored hotel recommendations based on individual preferences and booking history. With Concierge, users can say goodbye to hours of research as trip planning now takes just seconds. By utilizing publicly available information like destination location and hotel reviews, the tool presents a handpicked selection of hotels that align with company policy. These hotels are ranked according to the traveler's preferences, ensuring that each individual is presented with the best options available. Ava, the virtual assistant, utilizes generative AI technology to deliver a level of service comparable to that of experienced travel agents. By analyzing each user's booking habits, Ava offers recommendations based on loyalty program memberships, preferred hotel types, desired amenities, room size preferences, and proximity to company offices or landmarks. Concierge by Ava is part of Navan's ongoing efforts to harness generative AI technology for enhanced user experiences. This cutting-edge tool functions as an opt-in web application and will soon be accessible in select cities. Navan's dedication to innovation and user satisfaction is evident in its use of generative AI technology to streamline travel tasks. Navan is a comprehensive solution for travel and expense management, dedicated to simplifying travel processes and allowing users to focus on what truly matters. With features like real-time visibility, cost savings, and enhanced control, Navan empowers individuals such as executive assistants, finance teams, and travel managers to optimize their travel and expense management.

Companies Are Making AI Skills Mandatory

Performance reviews and hiring now depend on AI proficiency

Meta
Shopify
Microsoft
Duolingo
Klarna
Google
Opendoor
Thomson Reuters
Fiverr
Amazon
Meta Meta Performance Reviews

"Starting 2026, employee performance evaluations will be formally linked to AI-driven impact."

Meta announced that every staff member - from engineers to marketers - will need to show how they use AI. Special recognition including bonuses and raises will go to those with exceptional AI-driven results.

What this means for you
Start documenting your AI usage now. Track Impact helps you build a portfolio of AI achievements for performance reviews.
Shopify Shopify Prove AI Can't Do It

"Before asking for more headcount, teams must demonstrate why they cannot get what they want done using AI."

CEO Tobi Lütke mandated that AI usage is now a "fundamental expectation." New roles are only approved if a team can prove the work can't be automated.

What this means for you
Understanding your value is critical. Our profiles show which tasks need human judgment vs. AI automation.
Microsoft Microsoft Mandatory AI Usage

"Using AI is no longer optional — it's core to every role and every level."

Microsoft's internal memo made AI usage mandatory for all employees. The company is implementing metrics into performance review processes.

What this means for you
AI literacy is now as essential as email proficiency. Search for AI tools relevant to your specific role.
Duolingo Duolingo AI-First Hiring

"Duolingo is going to be AI-first. We will gradually stop using contractors to do work that AI can handle."

CEO Luis von Ahn declared the company "AI-first" in April 2025. AI use is now included in hiring AND performance review evaluations. They completed 148 language courses in 12 months - work that previously took 12 years.

What this means for you
AI proficiency is now a hiring requirement. Build your AI portfolio to stand out in job applications.
Klarna Klarna 40% Workforce Reduction

"There is a massive shift coming to knowledge work. And it's not just in banking, it's in society at large."

Klarna reduced its workforce from 5,500+ to ~3,000 employees. An AI chatbot now handles the work of 700 human agents. Revenue per employee increased 73%.

What this means for you
Proving your unique human value is essential. Document where you add value that AI cannot replicate.
Google Google Competitive Necessity

"Companies which will become more efficient through this moment in terms of employee productivity [will win]."

CEO Sundar Pichai made clear that employees need to be "more AI-savvy" as competition intensifies. The focus is on employee productivity through AI adoption.

What this means for you
AI literacy is a competitive advantage. Discover the AI tools that will make you more productive in your role.
Opendoor Opendoor Default to AI

"The first line in everyone's job expectation: Default to AI."

Performance evaluations now measure AI tool usage frequency. Stock jumped 8.6% after announcement. Every employee expected to use AI as their first approach to tasks.

What this means for you
Track Impact helps you document your AI-first approach and measure the results.
Thomson Reuters Thomson Reuters Upskill or Leave

"You will be left behind if you don't adopt AI."

CPO warns there's no future at the company without AI skills. Over 11,000 employees have completed AI training programs. The message is clear: adapt or face consequences.

What this means for you
Start your AI journey today. Search for role-specific AI recommendations and begin building your skills.
Fiverr Fiverr Hiring Filter

"We won't hire candidates who don't use AI."

CEO requires AI skills for new hires. AI proficiency is now a baseline expectation for all job seekers. Those without demonstrated AI experience are filtered out.

What this means for you
Job seekers need documented AI experience. Build your portfolio with Track Impact before your next application.
Amazon Amazon Smaller Teams

"Learn AI and get more done with scrappier teams."

CEO says corporate workforce will shrink with AI. Amazon invested $1.2B in upskilling 300,000 employees. The future is smaller, AI-augmented teams.

What this means for you
Upskill now to stay competitive. Explore AI tools for your role and start documenting your productivity gains.

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